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đĄ Agents: Are you a Serial TEXT Offender?
Are your text messages causing more confusion than closings?
Good day, agents! âď¸ Texting may be quick, but itâs not always effective. If your messages are going unanswered and your leads are growing cold, it might be time to rethink your approach.
In todayâs podcast, weâre uncovering the texting habits that could be costing you dealsâand showing you how top agents turn texts into real conversations (and commissions).
Time to text smarter. Letâs dive in. đ°đĄ
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đĄ AGENTS: ARE YOU A SERIAL TEXT OFFENDER?
11 Rules to Keep Your Messages From Getting Ghosted
Are your text messages causing more confusion than closings?
Ever wondered if you accidentally offended a prospectâor worse, got ghostedâbecause of a poorly timed or awkwardly worded message?
Texting is a powerful communication tool, but when misused, it can do more harm than good. Thatâs why weâve curated the ultimate guide to texting etiquette for real estate professionals. From dodging grammatical gaffes to perfecting your timing, these 10 essential rules (plus one bonus!) will help you become a master of mobile messaging.
Rule #1: Keep it Professional, Not Personal
Save the emojis and slang for your personal chats. In business, we use proper language and leave the LOLs for after-hours. Use real words to do real business.
If this is what your text sounds like, youâre breaking Rule #1:
âOMG, I was ROFL when my BFF told me, TBH, about her date last night. It was TMI, but LOL, I couldn't stop laughing! You gotta love things IRL!"
Donât be that agent. Keep it clean, clear, and professional.
Rule #2: Grammar Police on Duty
Avoid committing grammatical crimes. Remember, autocorrect is not your friendâbut proofreading is! Always check your message before you hit send.
âLetâs eat Grandpaâ is very different from âLetâs eat, Grandpa!â
There, their, and theyâre are not interchangeable. Use punctuation wiselyâyour professionalism depends on it.
Rule #3: Identify Yourself
Donât assume they know who you are. Start your texts with your first and last name, especially with new prospects or contacts.
Unless youâre texting a psychic, they wonât know itâs you without help. And donât be mistaken for Bob the Dog Walker, Larry the Lazy Lender, or someone else with a similar number.
Rule #4: Timing Is Everything
Just because you wake up at 2 a.m. with real estate night sweats doesnât mean your client, the listing agent, or the appraiser wants a message at that hour.
Respect business hoursâand be mindful of time zones.
9 a.m. in New York is not 9 a.m. in Hawaii.
Use a time zone converter app if needed. Donât guess.
Rule #5: Get Straight to the Point
Donât beat around the bush. Keep your texts clear, concise, and direct. This isnât a mystery novel.
Overlong messages get:
Ignored
Deleted
Put on the back burner
Donât make it a heavy lift for your reader. Less is more.
Rule #6: Privacy, Please
Never discuss confidential or sensitive details via text. Negotiations, legal points, and client data should not be shared through SMS.
Texting is not the place for back-and-forth offers.
Different states have laws about what constitutes a binding agreement via digital message.
Just because you have E&O insurance doesnât mean you want to use it.
Rule #7: Furiously Fast Follow-Up
In the world of real estate, speed matters. Donât leave people hanging.
Quick replies:
Build trust
Show professionalism
Could mean the difference between a closed deal and a lost opportunity
Fast fingers = strong follow-up.
Rule #8: Subject Lines Are the Spice of Texts
Add context to your messages. Think of your subject line as the appetizer to your messageâtantalizing, relevant, and helpful.
Example:
"Subject: Quick update on your home inspectionâplease read.â
It helps the recipient know exactly why youâre texting and what action is needed.
Rule #9: Receipt Required
Let people know you received their message. A simple "Got it, thank you!" goes a long way.
Nobody likes feeling like their message fell into the abyss. Donât ghost your clients, vendors, or colleagues.
Rule #10: Call for Backup
If the topic is too complex or sensitive for text, pick up the phone or meet face-to-face.
Sometimes, good old-fashioned conversation is still the best way to:
Resolve misunderstandings
Clarify next steps
Prevent things from getting lost in translation
Rule #11 (Bonus): Just Make the Call
Better yet? Skip the text entirely and schedule a coffee, lunch, or in-person meeting. Nothing beats face-to-face communication for building trust, creating clarity, and deepening relationships.
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FINAL TAKEAWAY
Donât Be a Text Offender
With these 11 rules in mind, youâll avoid the most common texting blunders agents make every day.
Proofread.
Be prompt.
Keep it professional.
And when in doubt? Just make the call.
Ready to become an EXPIRED Listing Agent? As promised, here is the discount link for the EXPIRED LISTING LEADS: REDX
TAKE ACTION TODAY
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Sign up for free at PremierCoaching.com and start building your momentum today!
AND THAT'S A WRAP!
Your trusted mentors in real estate and community leadership,
âTim & Julie Harris
Harris Real Estate Daily
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